Never miss an emergency HVAC call again
Perbene answers every call 24/7 — qualifying leads, triaging furnace failures from routine tune-ups, and dispatching your team for emergencies. Even at 2 AM.
The challenges hvac businesses face
After-hours emergencies go to voicemail
A furnace dies at midnight in January. The homeowner calls three companies — whoever picks up first gets the job. If that's your voicemail, you lose.
Missed calls during peak season
Your techs are on jobs, your office staff is overwhelmed, and leads are calling competitors because nobody answered in time.
Lead qualification wastes hours
Your team spends hours on the phone sorting tire-kickers from homeowners ready to book. That's time they could spend closing jobs.
Built for hvac teams
- Instantly triages furnace/AC emergencies vs. routine maintenance requests
- Qualifies leads by system type, age, budget, and urgency
- Dispatches your on-call tech for true emergencies via SMS
- Books consultations and tune-ups directly into your workflow
- Handles seasonal surge calls without hiring temporary staff
- Provides full call transcripts so your team has context before calling back
Calls answered
Avg response
Avg monthly savings
Lead qualification
How hvac businesses use Perbene
Emergency dispatch
A no-heat call at 3 AM — Perbene identifies the emergency, collects the address and system details, and texts your on-call tech in under 30 seconds.
Seasonal booking surge
When spring AC tune-up requests flood in, Perbene handles the volume — qualifying, scheduling, and capturing every lead without a wait.
New construction leads
Builders calling about HVAC installs for new developments get qualified by project size, timeline, and budget before your sales team ever picks up.
Maintenance plan renewals
Existing customers calling to renew or ask about their service plan get immediate answers and are flagged for your team to follow up.
“Perbene handles our after-hours calls perfectly. We haven't missed a lead since we started — and that's saved us over $2,400 a month in answering service fees.”
Michael Torres
Owner, Torres HVAC Services
Simple pricing for hvac businesses
Starting at $49/month. 14-day free trial. No credit card required.
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