Is Perbene an answering service?
It answers every call, text and message, but it doesn't stop there. It finds new customers, books appointments into your calendar, follows up, and answers your Google reviews, all from one history per customer.
The growth desk for appointment businesses
More customers booked.Less on your plate.
Perbene finds new customers, calls new leads back within minutes, answers every call, text and message, books them into your calendar and follows up, in English and French. You approve what matters.
$8per appointment we book, on top of $99 a month. Never more than $349.
Salesperson
07:30 AMFound 6 clinics in Laval and wrote to the owners.
Talk to Perbene
Ask a question out loud, right here in your browser.
FindNew customers
Groups worth going after, from your own site and profile.
BookReal free times
Replies answered and meetings put on your calendar.
ServeEvery channel
Calls, texts, WhatsApp, web chat and email, one history.
GrowYour reputation
Google reviews answered, good ones turned into posts.
Where customers slip away
The moments that cost you customers.
Customers are rarely lost in a big way. They are lost in ordinary moments: a form nobody calls back, a phone that rings during an appointment, a visit forgotten. This is what Perbene does in each one.
Perbene / A day
- 9:02 AM
Someone fills in the form on your website.
Two minutes later, Perbene calls them back, while they still remember why they wrote.
- 11:20 AM
The phone rings while you're with a client.
Perbene answers, books Thursday at 2 PM and texts the confirmation.
- Wednesday
Thursday's appointment is tomorrow.
Perbene texts a reminder. If they can't make it, they reply and Perbene moves the visit.
- 10:45 PM
A WhatsApp message with a photo: “How much to take this away?”
Perbene gives a price range from your own price table.
- Monday
A customer is due back for their next visit.
Perbene writes to them with the message you approved once.
The loop
From a stranger to a regular, in five steps.
A receptionist stops at the call. A cold email tool stops at the meeting. Perbene runs the whole loop in your name, and each step has its own team member.
- 01
Find
Proposes customer groups from your own website and business profile, then finds the person who decides at each prospect.
Salesperson
- 02
Reach
Writes from your own mailbox and in your name, a few emails a day, and you approve the first ones. Calls go only to people who ask for one.
Salesperson
- 03
Book
Sorts the replies, answers them with real free times and puts the meeting on your calendar.
Salesperson + Scheduler
- 04
Serve
Answers every call, text, WhatsApp message, web chat and email, books and reminds, and keeps one history per customer. Each morning, one page on what happened.
Receptionist + Scheduler + Chief of staff
- 05
Grow
Answers your Google reviews, turns the good ones into posts, and helps with your SEO and ads.
Reputation + Marketing
Serve
Every customer answered, on the channel they chose.
Calls, texts, WhatsApp messages, web chats and emails all land in one place, with one history per customer. Nobody asks a customer the same thing twice.
Phone
Texts
WhatsApp
Web chat
Email
Marie Tremblay
One customer, one history
Mon 9:14 AM
Called about a cleaning. Booked Thursday at 2 PM.
Wed 6:00 PM
Reminder sent. She replied: “See you tomorrow.”
Fri 11:02 AM
Asked for her next visit. Booked for March 14.
You stay in control
Routine work moves. Important decisions come to you.
Choose what Perbene handles on its own and what waits for your OK. The first emails to a new customer group always come to you before anything is sent.
Ask before acting
Perbene prepares the work and brings you one clear decision to approve or adjust.
Act without approval
Let trusted tasks move on their own, with every action recorded.
History
Every action, written in plain words: who was called, what was sent, what was booked.
Needs you
Perbene
Your approval
First emails for “Dental clinics in Laval” are ready
Prepared by Salesperson: 5 emails to clinic owners, from your mailbox and in your name. Nothing goes out until you approve.
Built for your business
For businesses that live by their calendar
Perbene learns your services, your hours and your customers, then works the loop the way your business does.
Health and wellness
Physio, dental, chiro, med spa and therapists
New patients call while the front desk is with someone else, and the call goes to voicemail. Cancelled slots stay empty.
“A new patient calls during a treatment. Perbene answers in French, finds a free time on Thursday, books it, and texts a reminder the day before.”
Receptionist + Scheduler + Reputation + Salesperson
Pay for results
You pay when customers get booked.
One plan with everything in it. A small monthly base, a fee for each appointment Perbene books, and a cap so a busy month never surprises you.
$99
a month, with every channel and the whole team
+ $8
per appointment Perbene books
$349
the most you pay in a month
An example
A clinic that gets 20 appointments booked in a month pays $99 + $160 = $259.
Prices in Canadian dollars. A booking counts once the appointment is booked and isn't cancelled before it starts.
Frequently asked questions
How is this different from cold email tools?
Perbene writes from your own mailbox and in your name, never from borrowed inboxes under invented names. You approve the first emails before anything goes out, and it doesn't stop at the meeting: it books it, reminds the customer and serves them afterwards.
What counts as a booking?
An appointment Perbene booked, from a call, text, chat, email or outreach, that wasn't cancelled before it started. You pay $8 for each one, on top of $99 a month, and never more than $349 a month.
Do I keep my phone number?
Yes. Forward the number your customers already call, or connect your own phone account. You can also take a new number from Perbene.
Is it in French?
Yes. Perbene speaks and writes in English and French, and answers each customer in their language. Spanish works too.
In English or French
Let's fill your calendar.
Try Perbene free for 14 days, no card needed to start. Or try the demo first, right in your browser.